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Check-ins on MySejahtera have dropped by 26% due to user data concerns

Check-ins via the MySejahtera app have been declining with worries regarding user data raised by the PAC report
Check-ins on MySejahtera have dropped by 26% due to user data concerns 73
Juliana Edwin scanning the MySejahtera QR code at the Air Selangor headquarters.Ong Soon Hin/ The Star

Check-ins via the MySejahtera app has seen a daily decline since last Friday following concerns about user data raised by the PAC report.

Health Minister Khairy Jamaluddin confirmed earlier this week that user data from the app has always been within the Ministry of Health’s purview.

However, the announcement did not ease the situation, as check-in activity via the app has continued to fall.

According to Berita Harian, the Ministry of Health’s GitHub site logged 24,358,225 check-ins on Friday, March 25.

This fell to 20,106,659 the next day, and then to 19,279,238 the next day.

Finally, on Monday, 28 March, the count fell to 18,038,569, the lowest in nearly seven months since 22 August last year, according to the data.

Check-ins via the MySejahtera app have also been falling since the beginning of the year, according to the study.

It has logged daily check-ins ranging from 23 million to 26 million over the last few weeks.

This compares to between 29 and 33 million at the end of the previous year.

Check-ins on MySejahtera have dropped by 26% due to user data concerns 74

On March 24, Parliament’s Public Accounts Committee (PAC) issued a report indicating that the MySejahtera app was created without a contract between the government and the company.

PAC previously revealed that the MySejahtera app, which was initially aimed at simplifying the COVID-19 close contact tracking process, was developed without a contract between the government and the company that developed the app.

The PAC report also revealed that the Cabinet had approved a contract through direct negotiations to appoint a new company, MySJ Sdn Bhd to manage the application.

According to Health Minister Khairy Jamaluddin last Sunday, MOH had never sold the MySejahtera application to private companies and assured that the data obtained would be supervised by the ministry since it was first used. MySejahtera data has been under the supervision of the MOH since it was first used and all data management through the data governance process is set.

The use and management of MySejahtera data must comply with the Prevention and Control of Infectious Diseases Act 1988 (Act 342), the Medical Act 1971, and international standards. Therefore, the data of this application cannot be shared by the MOH with any government or private agency. In fact, data transactions from MySejahtera are uploaded to the cloud server network every day and can only be accessed for the use of MySejahtera applications.

Health Minister Khairy Jamaluddin

(Source: MoH Malaysia / Github via Berita Harian)